Philips 19PFL3504D/F7 19-Inch 720p LCD HDTV
 List Price: $249.99 |
Product Details
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Product Description
The Philips 19PFL3504D 19 inch 720p LCD HDTV is meant for ease of use. This flat TV features modern design, 2 HDMI connections with EasyLink, a strong 720p, 60Hz display and brilliant Digital Crystal Clear engine. You can fasten multiple HD sources such as an HD settop box, a Blu-ray player, and game console or digital camcorder. The new settings mix personalization wizard guides you to personalized settings with unparalleled ease. Making the brilliant choice in total picture quality has never been easier.Customer Reviews
TV GOES BAD IN 2-4 YRS!!! NO Usage OR SUPPORT FROM PHILIPSMy PHILIPS LCD TV died after giving by no means 3 years of service. I have been a victim of PHILIPS dubious customer service - please aviod PHILIPS if you want to shun being a victim too. I am pasting my chat script with their customer support:
Please wait while we find an available envoy
You have been connected to Sean .
Sean : Hello Aash, and welcome to Philips Consumer Lifestyle. My name is Sean. Appreciation you for contacting us.
aash: Well thank you too Sean,
aash: I have trying to reach Televisions (purchased before 2008)
1-888-744-5477 Monday - Saturday 12:00 PM - 9:00 PM EST
Excluding Greater Holidays
Sean : I understand that you are looking for Philips contact information.
aash: this the customer Appointment Line for Televisions (purchased before 2008)
aash: yes ... I am looking for someone to help me locate a authorized Philips Set right Service
aash: or give me the manual for the MODEL: 37PF7320a/37
aash: a service mnaual
Sean : I am providing you with the coupling to the PHILIPS website to check basic troubleshooting instructions in the frequently asked questions, reachable model upgrades or to download the instruction manual for your player.
aash: I have been trying to reach 1-888-744-5477 for the last seven natural life ...
aash: I have already done tha
aash: t
aash: What I need is a service provider that can fix the TV ?
Sean : Unfortunately, we do not have secondment manual online and apologize for any inconvenience that might have caused.
aash: Its a thousand dollar TV ...
aash: what do I do with it ?
Sean : Aash, we do not have Philips authorized worship army centers however you may contact our Consumer Care Center representatives with the help of the phone include provided in the user's manual.
Sean : One of the representatives will assist you to the best of your satisfaction.
aash: Can I get the tot up of the PHILIPS NORTH AMERICA contact person who can really help me ... and not offer apologies ?
aash: The expenditure of getting a quote from unauthorised service people in my area is around 150USD
Sean : Based on the poop you have provided your product is out of warranty.
aash: I have been trying to reach 1-888-744-5477 for the last seven period ... I finally called another numbver ... and they also told me that ... they " apologize for any onerousness "
Sean : Since you could not find related information on the website or in the manual, the next step is to have your TV evaluated by a television fixing up center in your local area.
Sean : They can best advise you of next steps and costs for restoration. Please contact a local service center in your area to get your TV serviced.
aash: so out warranty ... a PHILIPS merchandise is ....
aash: WHO IS THAT " local service center "
aash: is all I am asking of you ...
aash: is there a number
Sean : Please counter your local telephone directory Yellow Pages under 'Television Service and Repair'.
aash: and why can I not understand the error codes ... the TV is giving a long RED LED blink followed by four slow LED blinks
Sean : Please stop your local telephone directory Yellow Pages under 'Television Service and Repair'. The fettle center will determine the extent of your unit's repair needs, and provide you with an estimated outlay.
Sean : If that location is not nearby, call them to see whether they can recommend a closer repair center.
aash: Is that some obliging of top secret missiel technology ...
aash: The cost of getting a quote from unauthorised serving people in my area is around 150USD
aash: I neeed to know ... if it is even worth repairing
aash: this poem
aash: I am reading on the blogs that people with same model are reporting issues like fire / fulmination from the same model ...
aash: I need to know I am dealing with here
aash: why can't you just tell me what the flaw code means
aash: PLEASE !!!
aash: HOW ETHICAL IS WHAT PHILIPS DOING ?
aash: Mr.Sean Are you still there ?
Sean : Yes Aash, I am still online.
Sean : I would have been fortuitous to furnish you with the requested information however we at online are provided with the information on Philips MP3 and Portable DVD players.
aash: but I am reaching PHILIPS beacuse nobody answers the set in place I am supposed to call and the one I reached offered me "apologies"
aash: Why is it that nobody even wants to listen ... there are populace on the BLOG saying that this product does not lasts only two to four years ...
aash: others are reporting incidents like fire/increase !!!
aash: PLEASE SEARCH ON GOOGLE ...
Sean : We receive consumer calls about our products and our troop. All comments are reported to management as we continually look for ways to improve our products.
Sean : We make you that the issue you are calling about will be forwarded to them for review as well
aash: Come on ... I have been trying to reach the file for Televisions purchased before 2008
1-888-744-5477 Monday - Saturday 12:00 PM - 9:00 PM EST
aash: for the last seven time ...
aash: and nobody even bother to pick up the phone ...
Sean : Please accept my apologies since I am unable to supporter you directly in this matter as we have information on Philips MP3 players.
aash: give it a try ... call the number
aash: can you give me a human being I can reach ... who is responsible for Consumer Electronics TELEVISIONs at PHILIPS
aash: I mean someone who can do things other than "ask pardon"
Sean : We do not have access to call and I request you search Philips support page for contact information.
aash: ha ha ha .... PHILIPS backup is a joke ... ONE LAST TIME ... seriously ... given all that being said on the BLOGs and what I am experiencing first help ... I would advise you to escalate my request
Sean : Sure Aash, I will forward this controversy from my end.
aash: TO WHOM?
aash: ok take my phone number ... have some one call me ... (If you care)
aash: Mr.Sean Are you still there ?
Sean : Yes Aash.
aash: So who are prevalent to escalate this to?
aash: *So who are you going to escalate this to?
Sean : I will forward this to our Consumer Care Head.
Sean : Is there anything else I can assist you with?
aash: I am not sure if there is someone with that title beacuse I tried in vain to reach someone at you Andover MA patronage today ... but anyway go ahead and will wait for until tommorow evening if someone gets back to me
Sean : As a result of you for your patience and understanding.
Sean : Thank you for contacting Philips. We hope we brought Sense and Cleanness to you today. We are available 24 hours a day, 7 days a week. Thank you again. Have a pleasingly day.
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Philips TV Scrutinize
The assess on here is such a good price. Other places sell for more. Shipping was super fast. This TV is good. I use it for my apartment in a different place from home and it is the perfect size. It sounds small, only a little bit bigger than my laptop dimensions but I actually like it. My apartment is small and this is just the right size. The picture quality is tuneful good, not excellent, but good for the price. The sound quality is okay. Some channels can be louder than others. If you get extended cable, it has a tuner in it already which can pick up more channels that you ordered. I passion it! I love how it looks! Very classical black, sleek, and organized. It is pretty thin, but not thin so that it looks tenuous. I just really love how shiny black it looks. I don't understand what all the negative reviews are, perhaps population bought it refurbished. I bought mine brand new and I absolutely love it! I hope it will last me a while.
Slight Over-the-Air Tuner
If you scenario to use this TV for Over-the-Air broadcasts, be aware that this unit's tuner does an POOR job of locking on to stations.
I am 20 miles from numerous digital channels (UHF and VHF), and the tuner fails to capture an suitable signal. One second the signal strength is 90+ and the next second it is <10.
I have tried rabbit ears + multiple enlarged indoor anntenna; none resolved the problem. Surprising my old DTV converter box (that cost $40) had a less ill tuner than this model.
I also have a Sony LCD TV that uses rabbit ears, and that unit does clutch on to the local channels; hence I blame this Philips model rather than the antenna (or distance).
LEMON - don't chance it
I bought this TV for my nurse's kitchen for Christmas. Just 92 days later it died. Don't buy it.
I read the reviews before I bought it, including one from a reviewer that had the same mind-boggler. I had hoped he just bought a lemon. I tried the fixes but with no luck. It won't work.
I don't have much be familiar with with the Philips company so I will suggest you stay away from this model. I don't think I will be gambling on any more Philips though.
BTW - The store guarantee expired 90 days after purchase. This is too big for a paperweight.
tight, but to cheap
Being a college follower I am always searching for great deals on electronics, recently I have been looking for a small TV for my bedroom and I came across this philips 19' refurb for $134. I was a bit skeptical and assume from the reviews, most reviews were negative especially on the refurbished models. I went and purchased the TV anyway since I have had big name with refurbished electronics in the past. Well this was my first bad experience, the reviews were true to their word. The power for the TV stopped working and i was no longer gifted to turn the TV on or off with the remote and this was the third day i had it, the only way i could get it to come on was to unplug the TV from the wall for a while. I called philips and they offered me the same model refurbished i said no thanks, I returned it and purchased a samsung 19' for $170, this TV had the vanquish ratings and the fewest problems it is a little more expensive and the TV must be sitting at eye level to see the best visualize, but i would rather have a TV with a little bit of an obscure viewing angle then a TV that doesn't turn on.